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Supplier documents

All your supplier documents, in one place. 

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Document
Use this for
Area
Product Recall Form
Submitting product recall or withdrawals
Technical
Product Recall Guide
Understand the Co-op's product recall/withdrawal process
Technical
Product Recall/Withdrawal: How to Initiate
A process guide to submitting product recalls or withdrawals
Technical
Recall 9x3 POS Template
Product Recalls - Point of Sale Notice Templates
Technical
Recall A4 POS Template
Product Recalls - Point of Sale Notice Templates
Technical
AS2: Live Details
The AS2 details for when you're live
Systems
AS2: Test Details
Testing your protocols for AS2
Systems
Cost Price Reports: How to Run them
Running a cost price report on Co-op Connect
Systems
EDI Readiness Checklist
Preparing for your EDI testing window.
Systems
EDI: How to Avoid Common Pitfalls
Making sure your EDI System is set up correctly and that orders/invoices dont fail
Systems
SNC User Guide
For users of Supplier Network Collaboration, a comprehensive guide.
Systems
Depot Quality Control (QC) Guide
Understanding how quality control works in Co-op depots
Supply Chain
Derogation Guide (Ambient and Frozen)
Managing and agreeing derogation for Ambient and Frozen SKUs
Supply Chain
Derogation Guide (Fresh)
Managing and agreeing derogation for Fresh SKUs
Supply Chain
Derogation Request Form
Submitting a request for derogation for all temperature regimes
Supply Chain
Forecasting: How Co-op Forecasts (SAP Systems)
A guide to how the Co-op forecasts for its suppliers (for SAP)
Supply Chain
Forecasting: How Co-op Forecasts (legacy systems)
A guide to how the Co-op forecasts for its suppliers (for legacy systems)
Supply Chain
Benchmarking Explained
A comprehensive guide to Co-op benchmarking
Product Development and Technical
Benchmarking Process Update
Learning more about our new benchmarking process
Product Development and Technical
EPD Benchmarking Update
To understand how the Co-op completes existing product development
Product Development and Technical
IRIS Guide - Customer Benchmarking
To learn how to use IRIS to conduct customer benchmarking
Product Development and Technical
IRIS Tier 2 Developer Guide
Understanding how to use IRIS as a tier 2 product developer
Product Development and Technical
IRIS Tier 2 Supplier Guide
A basic tier 2 guide to IRIS for suppliers
Product Development and Technical
Value Chain Questionnaire
Working with the value chain team
Product Development and Technical
Contact Matrix
Finding contact details of your Co-op and Nisa Buying teams
Getting in touch
E-mail Inbox Matrix
Finding out which inbox to contact
Getting in touch
ASNs guide to correct process
Avoiding common ASN pitfalls
General
Co-op Specific Network Guidelines
A comprehensive guide to the Co-op network and supply chain
General
JDA Ranging Guide
Learning more about JDA and how the Co-op uses it
General
Nisa Guidelines
The basic details of how to trade with Nisa
General
Onboarding Guide (Branded)
Understanding how the Co-op onboards suppliers of branded products
General
Onboarding Guide (Own-Label)
Understanding how the Co-op onboards suppliers of own-label products
General
Supplier Guidelines (2021)
A comprehensive guide to how to trade with the Co-op, including specification
General
Tendering Guidelines
Understanding the tendering process and how decisions are made
General
Terms and Conditions
Accessing the full Co-op Terms and Conditions of Supply
General
Wholesale-specific JBP Section
Plan Wholesale-specific inclusion initiatives as part of your Joint Business Plan
General
Charges Matrix
Details of what and when charges apply in trading with the Co-op
Financial and Legal
Alcohol Due Diligence Policy Feb 2022
Understanding the details of our alcohol policy
Finance and Legal
Early Payment Scheme Expression of Interest
Registering interest in Prime Revenue's early payment scheme to help meet cash flow requirements of your business if needed.
Finance and Legal
GSCOP Information
More information on Co-op in relation to the Code
Finance and Legal
Medicinal Product Recall MEDPAN Template
Submitting a product recall on a product classed as medicinal
Finance and Legal
New recall process for Medicinal Products
A Guide on how to process a recall on medicinal products
Finance and Legal