This message is applicable to suppliers who deliver to Thurrock RDC (Regional Distribution Centre)
What’s happening?
We use WMS to run our depot operations, and this creates tasks to pick, load and despatch goods from all of our depots into our stores. Over the next 12 months we’ll be upgrading all twelve depots across our logistics network.
As we’re switching over to our new system, the depots will be offline for a period of 24 hours. This period of downtime will result in us removing a delivery day for our stores – for Thurrock depot this will be Sunday 23 February 2025.
Why are we doing it?
Our current Warehouse Management System will be end of life by 2025. We also use two data centres in Salford and Rochdale, which we need to exit by the end of Q1 2025. With Manhattan Active we'll never need to do an upgrade again. All upgrades will happen in the cloud, meaning that we won't need to carry out projects such as these in the future.
How does this impact me as a supplier?
See below how each area of supply will be impacted:
Fresh
There will be no fresh volume delivered into Thurrock on Friday evening on 21 February 2025 or Saturday morning on 22 February 2025
Fresh volume will continue to be delivered into Thurrock from Saturday evening and Sunday morning on 23 February 2025 as normal
Ambient
There will be no ambient deliveries into Thurrock on Saturday 22 February 2025
Ambient volume will continue to be delivered into Thurrock from 06:00 on Sunday 23 February 2025 as normal
If you need any further support or have any queries, please contact us at supplierengagement@coop.co.uk.
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